Can you dictate the curve of a banana? Can you?
Quite naturally humans have faced threats of great magnitude
and survived. They have the unseen instincts and intuition built into the
mechanics of reason, which serve them well. The foreboding that comes with such
intelligence is amplified via a magnificent brain design. All the peaks and
valleys of the sulci and the gyri in the brain beautifully enfold these
luxuries of scale in thought and action to prevent harm to self. When illness
or a malady visits upon this “quintessence of dust,” there are doctors who
stitch and heal the ripped fabric. Were it not for the doctors, human misery
would be manifold, survival would still be languishing and the aging
demographics would be a distant hope.
But now this enterprise of medicine largely folded into its doppelganger
“healthcare” visits its Sister Souljah moment and everyone in the halls of
power and control backs away from what was to how it must be. It must be
“patient-centered,” they claim. “They are destroying healthcare!” they claim.
But who is it that they point to?
That is where we lay our scene…
The Older Past…
Let us look back a few years to see what was. As a patient
you went to see your doctor in his office and there were many such tiny little
abodes where a single doctor and his army of one would take care of your
malady. The doctor would spend time asking about aunt Melody and uncle Arthur
and then delve into the rigor of extracting information about health and
well-being. He or she would ask several questions about symptoms and signs that
you might have observed or seen and any complicating side effects from the
medicines previously prescribed and about any improvement in functionality. He would examine with his hands and use his stethoscope to listen to the inner murmurings of the body. Having satisfied himself to understand the problem fully he
would pat the shoulders or she would give you a hug of comfort, a word of
advice, a wink of understanding and walk with you to the exit. You felt when
you left that you had just seen your best friend, most times.
The Old Past…
That lasted a while until the insurance industry and larger
corporate types in the business world waddled in with their pendulous
money-bags and gold watches tied to their belts. They created a mini-maze of
bureaucracy through the HMOs and mandated a clear and unequivocal chain of
command for how the doctor would be paid. There were the usual pre-approvals to
reckon with, and authorizations to contend with. All in all the bureaucracy was
carefully, through incrementalism, comfortably embedded in that tiny little
Hobbit sized office. The doctor’s army of one increased to an army of four
suddenly with the demands of those times. The doctors concerns about payroll of
his employees and his capacity to maintain the level of service was at odds
with the demands of the day. Other agencies came visiting and finding faults
that had to be reckoned and made compliant, the enormously large volumes of
mandates started taking its toll on the beleaguered physician. Now, as the
patient entered the doctor’s office that had transformed from a small place to
a modern facility of glass, steel and humming electronics, the doctor would say
hello to the patient and then with his eye on his watch and one on the waiting
room, where many sat fidgeting with their watches or hand bags delayed from
their daily lives, sped through the complaints leaving behind a wrinkle of
frustration on his or her patient’s brow. The hint of rush was felt within each
conversation as interruptions every 18 seconds by the doctor to get to the
bottom of the illness’s mystery was all he or she could care about. Time had
become a precious commodity.
The New Present…
And if that was not enough, soon the Mack truck of full
blown bureaucracy backed into the facility with tomes of “do this for that.”
Failure to follow the legal jargon in those tomes, which said much in little,
implied more than a lot and warned of a hellish future for noncompliance broke
another rung in the ladder of “wellness” afforded to the patient. There were computers humming in every room of
these expanded facilities. The white coat became just that and no more. The
doctor was busy looking at the computer as he asked perfunctory questions that
were coded by an 18-year old software designer somewhere far away in some far
off land to fulfill the desires of an insurer and its governmental agency that
existed behind some heavily fortified impenetrable walls. The rush of the
action and the patient’s laments were limited to yes and no while the truth of
his malady remained entombed within. There was a rush and ruffle of papers
handed to the patient and orders to get this and that done before the next
visit. The diagnosis and therapy would have to wait until the results poured in
later. The Ct scan would diagnose what the hands and critical thinking did
before.
The expanded offices could not keep up with the demands of
the verbiage. The doctors first tried to add to their staff, failing which they
tried to formalize relationships with other doctors into larger networked
groups so they could achieve survival through scale. As the demands increased
and the rewards diminished many of these organizations failed to comport
themselves to live within their contractual obligations. Other doctors left the
Hobbit abodes and their expanded versions and sought refuge within the
hospitals under the banner of 9-5 jobs.
The Newer Present…
There was a wrinkle on these greener pastures waiting to
unfold. The hospitals now emboldened with their own doctor employees were no
longer reliant on the community physicians. The hospitals now called the shots.
The business-rooted CEOs up-coded their billings to increase their revenues and
to increase their bottom lines as the business in the business of medicine slowly
corrupted to the core. Meanwhile the CEOs, CMOs, and the CFOs enjoyed the
windfall and all made handsome salaries in the 7 digits. They preached “Do Less with More,” as they cut
hospital staff to a minimum and exploited resources that would bring in the
highest dollar. The employee-doctors were told how to code for their services,
initially this was merely a suggestion and then through verbal force of threats
of expulsion from the brotherhood of “providers,” it became the only game in
town. Meanwhile the patients barely saw
the physician. The patient care was rapidly evaluated by other less educated
individuals whose actions were rubber-stamped by higher authorities. Education
was in full bloom, limit costs, abbreviate a trouble life and help a patient
die well.
The Newest Present…
Ask your mother or your grandmother in how they perceived
their interactions with their physicians then and now and a whole tale will
unfold that might sound like a fairy tale. But you should ask, for there is
wisdom in a long life! She will tell you that today it is the corrupted
influence of inducement, incentivizing and threats that dehumanizes both the
patient and the physician.
We are here… and it is today!
What the future holds is cloudy. I predict that once again
the undying traits of liberty encoded within the human DNA. One day that small
Hobbit-style office will spring back into action with or without the lust for
the “global-public-good” decree. After all we are all patients and we will seek
what sings to our souls. Patients will demand and the free-market will provide.
We will have finally realized the lust to be like Europe! Yet ours will be
different, it will not be due to the middling-many, the intermediaries. The
favorable doctor-patient relationship will be achieved, through the
individualism, liberty and dignity in the end. The old calling “Life Liberty
and the Pursuit of Happiness” is also etched in our history’s 239-year old DNA.
No, I don’t believe that you can dictate the curve of a
banana. Not just yet anyway! Maybe after sequencing a banana’s DNA we might
find the gene that causes the bananas to curve and which can be knocked out to
allow bananas to grow straight. Woe to us if we tamper with nature at that
level just to prove a point!
Take note, fawners, facilitators and arbitrators!
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